FAN’S PASSPORT (FAN ID)

Fan’s Passport (FAN ID) — is a personalized map of the viewer, which is part of the identification system for football fans and issued for the comfort and safety of the spectators of the FIFA World Cup 2018 (hereinafter - World Cup 2018) at the stadiums for the 2018 World Cup in Russia . This card should be obtained by every spectator who bought a ticket (s) for the football matches of the 2018 World Cup. The viewer needs to fill out the questionnaire on the website http://www.fan-id.ru or go through the registration procedure at the Passport Center for the fan.

The fan's passport is registered, issued free of charge, once for all matches of the 2018 World Cup and is a laminated form.

The issuance center in Sochi is located at:
Krasnodar Territory, Sochi, st. Novaya zarya, 7, SC "MoreMall".

  • You can get to the Issuance center in the following way:
    from Sochi railway station you can take buses 105, 105k, 105 с, 125 to the stop SC "MoreMall".
    The Issuance center is located on the first floor of the shopping and entertainment center.
    Entrance from the embankment in the middle of the center, to the right of the "Touching Zoo".

  • Opening hours:
    Tue-Sun. - from 11.00 a.m to 08.00 p.m (without a break). Monday is a day off.

The issuance center in Olympic Park is located at:
Sochi, Olympic Park, Triumfalnyy Lane, Sochi Autodrome, Main Stand.

  • You can get to the Issuance center in the following way:
    from the railway station "Olympic Park" (Imeretinskiy kurort) to go to the Olympic Rings. Go down the stairs, go up to the turnstiles for passage to the territory of Olympic Park and the Sochi Autodrome. The Issuance center is to the right of the turnstiles.

  • • Opening hours:
    Mon-Sun. - from 11.00 a.m to 08.00 p.m (without a break).
    On holidays, the Issuance center operates on a regular schedule.

VISA-FREE TO THE RUSSIAN FEDERATION AND EXIT FROM THE RUSSIAN FEDERATION

For foreign citizens and stateless persons (hereinafter referred to as foreign viewers) The Fan's passport will give the right for multiple visa-free entry to the territory of the Russian Federation in the period starting 10 days before the date of the first match of the 2018 World Cup. You can leave the Russian Federation on the Fan's Passport at any time, but not later than ten days after the date of the last match of the 2018 World Cup.

FREE TRAVEL

Having the Fan's Passport and the ticket to the match, the spectators of the World Cup 2018 will be able to use the right of free travel by rail to the matches between the host cities of the World Cup 2018, and also by road (except for the passenger taxi) in urban and suburban communications, city land electric transport, rail transport in suburban communication on the routes of sports competitions (including, "Aeroexpress"), the subway.

For more information, please visit http://www.transport2018.com.

REGISTRATION OF APPLICATION FOR OBTAINING A FAN’S PASSPORT

Registration of an application for the Fan's Passport is carried out by the spectator independently on the portal http://www.fan-id.ru or with the help of an operator during a visit to the Issuance center of the Fan's passport.

When registering for the Fan's passport, the viewer of the World Cup-2018 must submit and indicate the following information:
  • SURNAME, NAME, PATRONYMIC NAME (SECOND NAME / NAMES);
  • DATE OF BIRTH (NUMBER, MONTH, YEAR);
  • SEX;
  • DETAILS OF AN IDENTITY DOCUMENT (DOCUMENT VIEW, SERIES, NUMBER, ISSUING AUTHORITY, DATE OF ISSUE);
  • CITIZENSHIP;
  • TICKET NUMBER OR TICKET ORDER NUMBER FOR THE WORLD CUP 2018;
  • PHOTO;
  • MOBILE PHONE NUMBER;
  • E-MAIL ADDRESS;
  • METHOD FOR OBTAINING A FAN’S PASSPORT ON A LAMINATED FORM: BY MAIL, OR WITH COURIER DELIVERY (FOR FOREIGN VISITORS), OR PERSONALLY IN THE ISSUANCE CENTER OF FAN’S PASSPORT.
When registering for a Fan’s Passport, the spectator of the World Cup 2018 also needs to give consent to the processing of personal data and the Consent to receive electronic notifications (SMS notification and notification to the e-mail address).

After uploading data to the System, the spectator receives an SMS notification to the phone number and a letter to the e-mail address specified during registration, with confirmation of registration and the application number.

In the case of a positive decision, the spectator's account is assigned the status "Personalized spectator card is ready for issue", and the System automatically informs the spectator with his registration number by notification.

OBTAINING AND DELIVERY OF A FAN’S PASSPORT

Spectators of the 2018 World Cup can get a Fan’s Passport directly in one of the Issuance center of the Fan's passport or arrange for Fan's passport delivery.

The Issuance centers of a Fan's passport will open in all cities participating in the 2018 World Cup: Moscow, St. Petersburg, Sochi, Kazan, Kaliningrad, Saransk, Samara, Ekaterinburg, Nizhny Novgorod, Rostov-on-Don, Volgograd, and Krasnodar.

In the pre-match days, the Issuance centers of a Fan's passport will also be opened next to the 2018 World Cup stadiums.

The Russian Federation Citizens can receive a Fan’s Passport on a laminated form in the following ways:
  • IN POST OFFICES OF RUSSIAN POST. LIST OF POST OFFICES IS PUBLISHED ON THE PORTAL http://www.fan-id.ru;
  • IN THE STATIONARY ISSUANCE CENTER OF FAN’S PASSPORT IN HOST CITY OF WORLD CUP 2018 MATCHES (ADDRESSES OF ISSUANCE CENTERS OF FAN’S PASSPORT CAN BE FOUND ON THE PORTAL http://www.fan-id.ru IN THE SECTION "WHERE TO GET").
Foreign spectators can get a Fan’s Passport on a laminated form in the following ways:
  • BY MAIL DELIVERY (THE DELIVERY ADDRESS IS SPECIFIED WITH THE APPLICATION FOR A FAN’S PASSPORT);
  • WITH COURIER DELIVERY (THE DELIVERY ADDRESS IS SPECIFIED WITH THE APPLICATION FOR THE FAN’S PASSPORT);
  • IN THE STATIONARY ISSUANCE CENTER OF FAN’S PASSPORT IN HOST CITY OF WORLD CUP 2018 MATCHES(ADDRESSES OF ISSUANCE CENTERS OF FAN’S PASSPORT CAN BE FOUND ON THE PORTAL http://www.fan-id.ru IN THE SECTION "WHERE TO GET").
In case that foreign audience has chosen postal or courier delivery of a Fan’s Passport, but a Fan’s Passport on the laminated form has not been received at the specified address, it is necessary to contact the support service (the information is indicated on the portal http://www.fan-id.ru).